How often Control is asked

Where it was asked

What costs marks here

The questions

1. Oct/Nov 2018, Q631 mark · multiple choice

   Identify which pair of words correctly completes the statement that the hallmarks of a sound, effective control system are ___ and ___.

2. Oct/Nov 2018, Q641 mark · multiple choice

   Maria Ramos and her management team at Transnet have had to deal with two major problems during the company's transformation. In a presentation she identified four key issues, two of which relate to controlling human resources and two to controlling financial resources; the financial concerns she raised included weak financial performance and weak financial controls. Given this, identify in which step of the control process Maria Ramos would have gathered data in order to quantify activities and produce dependable reports on the company's performance.

3. Oct/Nov 2018, Q651 mark · multiple choice

   Continuing with the Transnet scenario involving Maria Ramos, the human resources problem she identified included low staff morale and insufficient investment in human capital. Determine which of the following tools Transnet could use to control its human resources.

4. Oct/Nov 2018, Q661 mark · multiple choice

   There is an unwritten rule of effective control stating that a control system should not be made so intricate that putting it into practice costs more than the benefits it produces. Name the characteristic of an effective control system being described here.

5. Oct/Nov 2018, Q671 mark · multiple choice

   Suppose MTN decides to undertake economic forecasting as part of its planning activities. Identify which area of control this activity would fall under.

6. Oct/Nov 2018, Q681 mark · multiple choice

   Complete the statement: when a company uses the ___ system, stock items are only ordered when they are actually required, which removes the expense of holding inventory for long periods of time.

7. Oct/Nov 2018, Q691 mark · multiple choice

   Suppose Thembi wanted to concentrate on the revenue side of her cosmetics business. Identify which type of budget she would use for this purpose.

8. Oct/Nov 2018, Q701 mark · multiple choice

   To support and complement the budgeting process, management can apply financial control by making use of ___. Identify the correct tool from the options given.

9. May/Jun 2017, Q631 mark · multiple choice

   Identify which one of the following statements about control is correct: (1) only managers at the top level are involved in the control process; (2) control influences the first step in the management process, namely planning; (3) control procedures are only necessary in large bureaucratic organisations; (4) control is the third component of the management process.

10. May/Jun 2017, Q641 mark · multiple choice

    Determine which one of the following statements about the just-in-time (JIT) system is NOT correct: (1) the JIT system is a refinement of the material-requirements-planning system; (2) the JIT philosophy aims to manufacture products without incurring significant inventory costs; (3) JIT is based on the premise that actual orders for finished products are converted into orders for raw material and components; (4) applying the JIT system will mean that larger quantities will be ordered less often.

11. May/Jun 2017, Q651 mark · multiple choice

    State how productivity standards are usually expressed: (1) as the numerical value of profit expected for the period; (2) as the percentage of market share of the total market the business is aiming to conquer; (3) as the ratio between inputs and outputs; (4) as the effectiveness of training programmes.

12. May/Jun 2017, Q661 mark · multiple choice

    MTN wants its control systems to be able to accommodate change and adjust to revisions within limits, without management having to develop and implement an expensive new control system. Identify which characteristic of an effective control system this describes: (1) integration; (2) flexibility; (3) accuracy; (4) timeliness.

13. May/Jun 2017, Q671 mark · multiple choice

    If Toyota were to use the economic order quantity (EOQ) system for control purposes, identify which type of control this would be an example of: (1) quality; (2) information; (3) inventory; (4) financial resources.

14. May/Jun 2017, Q681 mark · multiple choice

    Read the following scenario, which also applies to question 69: Maria Ramos and her management team at Transnet had to deal with two major problems in transforming the organisation. In a presentation, Maria Ramos identified four key issues, two of which related to controlling human resources and financial resources. The problem in Transnet's Human Resource Department included low staff morale and a lack of investment in human capital. Identify the main instrument Transnet could use to control its human resources: (1) specific ratio analysis; (2) labour force composition; (3) social control mechanism; (4) performance measurement.

15. May/Jun 2017, Q691 mark · multiple choice

    Continuing the Transnet scenario involving Maria Ramos and her management team: Transnet needed a control system that could accommodate change when the organisation faced the disposal of non-core assets such as Viamax and SAA Metrorail. Identify which characteristic of an effective control system this refers to: (1) integration; (2) flexibility; (3) accuracy; (4) timeliness.

16. May/Jun 2017, Q701 mark · multiple choice

    Time projections of projects and sales volumes expressed in units are examples of which type of budget: (1) non-financial; (2) operational; (3) financial; (4) production.

17. Oct/Nov 2015, Q641 mark · multiple choice

    This section covers the Control topic. Questions 64 and 65 refer to a shared case scenario: institutions such as the Oxford University Beer Appreciation Society, the US Institute of Brewing Studies and the Belgian Confederation of Brewers all share a common purpose - they support brewing science, innovation in beer, and the enjoyable mystery of beer as the most social of drinks. This mystique surrounding beer has given rise to regulations such as the German Beer Purity Law, a law designed to guarantee the quality of beer and to protect brewery empires. Considering the German Beer Purity Law described in the scenario, during which step of the control process would this law typically be applied: (1) establishing standards, (2) measuring actual performance, (3) evaluating deviations, or (4) taking corrective action?

18. Oct/Nov 2015, Q651 mark · multiple choice

    This section covers the Control topic. Questions 64 and 65 refer to a shared case scenario: institutions such as the Oxford University Beer Appreciation Society, the US Institute of Brewing Studies and the Belgian Confederation of Brewers all share a common purpose - they support brewing science, innovation in beer, and the enjoyable mystery of beer as the most social of drinks. This mystique surrounding beer has given rise to regulations such as the German Beer Purity Law, a law designed to guarantee the quality of beer and to protect brewery empires. A further note explains that beer quality depends on several variables, including the grains used, water quality, the roasting of malt, rice, spices, corn, hop varieties, yeast, milling, herbs, mashing and fermentation. Given that these raw materials are listed, how would you classify them in terms of asset type and resource category for beer breweries: are they (1) controlled assets forming part of physical resources, (2) intangible assets forming part of information resources, (3) tangible assets forming part of physical resources, or (4) integrated assets forming part of information resources?

19. Oct/Nov 2015, Q661 mark · multiple choice

    This section covers the Control topic. Questions 64 and 65 refer to a shared case scenario: institutions such as the Oxford University Beer Appreciation Society, the US Institute of Brewing Studies and the Belgian Confederation of Brewers all share a common purpose - they support brewing science, innovation in beer, and the enjoyable mystery of beer as the most social of drinks. This mystique surrounding beer has given rise to regulations such as the German Beer Purity Law, a law designed to guarantee the quality of beer and to protect brewery empires. When an organisation controls performance appraisals and remuneration levels, which category of resource control does this relate to: (1) physical resources, (2) human resources, (3) information resources, or (4) financial resources?

20. Oct/Nov 2015, Q671 mark · multiple choice

    This section covers the Control topic. Questions 64 and 65 refer to a shared case scenario: institutions such as the Oxford University Beer Appreciation Society, the US Institute of Brewing Studies and the Belgian Confederation of Brewers all share a common purpose - they support brewing science, innovation in beer, and the enjoyable mystery of beer as the most social of drinks. This mystique surrounding beer has given rise to regulations such as the German Beer Purity Law, a law designed to guarantee the quality of beer and to protect brewery empires. There is an unwritten principle of effective control stating that a control system should not be made so complex that implementing it costs more than the benefits it generates. Which characteristic of an effective control system does this principle describe: (1) accuracy, (2) timeliness, (3) integration, or (4) simplicity?

21. Oct/Nov 2015, Q681 mark · multiple choice

    This section covers the Control topic. Questions 64 and 65 refer to a shared case scenario: institutions such as the Oxford University Beer Appreciation Society, the US Institute of Brewing Studies and the Belgian Confederation of Brewers all share a common purpose - they support brewing science, innovation in beer, and the enjoyable mystery of beer as the most social of drinks. This mystique surrounding beer has given rise to regulations such as the German Beer Purity Law, a law designed to guarantee the quality of beer and to protect brewery empires. Sam has collected all the necessary information and has already put together a report on his business's actual performance. According to the steps of the control process, what should Sam do next: (1) establish standards, (2) evaluate deviations, (3) rectify deviations, or (4) take corrective actions?

22. Oct/Nov 2015, Q691 mark · multiple choice

    This section covers the Control topic. Questions 64 and 65 refer to a shared case scenario: institutions such as the Oxford University Beer Appreciation Society, the US Institute of Brewing Studies and the Belgian Confederation of Brewers all share a common purpose - they support brewing science, innovation in beer, and the enjoyable mystery of beer as the most social of drinks. This mystique surrounding beer has given rise to regulations such as the German Beer Purity Law, a law designed to guarantee the quality of beer and to protect brewery empires. Identify which of the following items is NOT considered a physical resource of a company: (1) buildings, (2) raw materials, (3) finished products, or (4) the company's trademarks.

23. Oct/Nov 2015, Q701 mark · multiple choice

    This section covers the Control topic. Questions 64 and 65 refer to a shared case scenario: institutions such as the Oxford University Beer Appreciation Society, the US Institute of Brewing Studies and the Belgian Confederation of Brewers all share a common purpose - they support brewing science, innovation in beer, and the enjoyable mystery of beer as the most social of drinks. This mystique surrounding beer has given rise to regulations such as the German Beer Purity Law, a law designed to guarantee the quality of beer and to protect brewery empires. Sophie runs a manufacturing company and wants to minimise her inventory costs, but only as long as the method used does not create shortages or delay production. Which control system should Sophie adopt to manage her inventory: (1) non-financial budgets, (2) ratio analyses, (3) performance measurement, or (4) the just-in-time (JIT) system?